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A full set of lashes is the first appointment. The fills every few weeks after it are the business. Flo reminds fill clients when they are due and shows new ones the work that made them book in the first place.
Lash and brow clients choose from photos and stay for the artist. Trust matters more here than almost anywhere in beauty, because the work sits millimeters from the eye.
Written for the fill, not just the full set.
Which lash and brow business are you?
A chain of lash studios, an independent studio with a few artists and a lash artist working on her own all sell work people choose from a close-up photo. Pick yours.
Lash and brow use cases
Four jobs the platform runs on a lash account, built around the fill cycle and the trust a new client needs.
Fill Before It Fades
Reminders timed to each client's usual fill gap.
Close-Up Proof
Sets, lifts and brows shown up close, named by style.
Safety, Said Plainly
Patch tests, adhesives and tints explained before a first-timer asks.
Aftercare
What to do and avoid in the first 48 hours, sent after every set.
Other beauty and wellness businesses we set up differently
Lash and brow sits next to the other studios clients choose from a close-up.
Marketing by company size
The same platform, framed by how many chairs, rooms or locations you run, not by the service you offer.
You have questions. We have answers.
What comes up on the first call with a lash or brow studio.
What can we say about lash and brow tinting?
Say what you use and how. FDA lists silver nitrate as a color additive for professional-use lash and brow tints, at up to 4%, and not for clients under 16. FDA also warns against so-called permanent eyelash tints and kohl. Clients trust a studio that knows the difference.
Are lash extensions regulated?
FDA treats false eyelashes, extensions and their adhesives as cosmetics. Your state may also license who can apply them. A short page on your training, adhesives and patch testing answers the question before it becomes a worry.
How do we keep fill clients?
Remind them before the set thins out. A note at two to three weeks with a couple of openings reminds her the fill is due and shows when she can come in.
What content works for lashes?
Close-up before and afters, the style named: classic, hybrid, volume, lift. People save the look they want and bring it in.
Sources
- Food and Drug Administration, Eye Cosmetic Safety, content current as of 28 June 2022, and 21 CFR 73.2550 on silver nitrate for eyelash and eyebrow tinting, read 28 September 2026
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