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Your patient did not choose you. Their dentist did. Flo writes for the referring practice as deliberately as most people write for patients, because that is where your schedule actually comes from.
Every other trade markets to the person paying. You market to the person who decides where they go.
Written for a referral business.
Which oral surgery business are you?
A group running several surgical offices, a single practice with one or two surgeons, and a surgeon working across other people's operatories all depend on referral relationships in different ways. Pick the one that matches what you run.
Oral surgery use cases
Four jobs the platform runs on an oral surgery account, most of them aimed at the referring practice.
Write To The Referrer
Case outcomes and what you take, sent to the dentists who decide.
Set Recovery Expectations
What day three feels like, which is when the anxious calls arrive.
Talk About Pain Plainly
Dentistry writes 8.6% of US opioid prescriptions and patients have read about it.
Replies That Name Nobody
A review answered without confirming anyone was ever a patient here.
Other medical and dental practices we set up differently
Oral surgery sits next to the other practices that live on referrals from other clinicians.
Marketing by company size
The same platform, framed by how many locations you run, not by what you treat.
You have questions. We have answers.
What comes up on the first call with an oral surgery practice.
Our patients come from dentists. Is patient content pointless?
Not pointless, secondary. Patients increasingly look you up after being referred and before booking, so the content has to reassure somebody who has already been told to come. The persuasion happened elsewhere.
How do we market to referring dentists without being a nuisance?
By being useful instead of promotional. What you will take and what you will send back, how you handle a complication, what a referring practice should tell a nervous patient. Nobody in this trade sends anything worth reading.
Should we address opioids directly?
Yes, because patients arrive having read about it. Dentists write 8.6% of all opioid prescriptions in the country, and a practice that explains its own approach to post-operative pain before the appointment removes a real anxiety.
Where do our complaints come from?
Day three, almost always. Swelling peaks, the patient panics, and nobody prepared them. Content that describes the recovery plainly in advance tells patients what the first days will feel like before they happen.
Sources
- United States Centers for Disease Control and Prevention, Dental Pain Care, clinical care guidance last reviewed 8 May 2024, citing a published analysis of 2018 prescribing data, read 24 September 2026
- United States Centers for Disease Control and Prevention, National Center for Health Statistics, FastStats on oral and dental health, 2023, read 24 September 2026
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