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There were 91,438 local governments in the US in 2025, and residents often look for them when something changes: a road closes, a fee goes up, a storm is coming. Flo writes the plain-language updates, service pages and meeting notices that reach people before the rumor does.
Public agencies communicate to everyone, including people who disagree with them. The content that earns trust is clear, timely and accessible, and it answers the question residents actually asked.
Before the rumor does.
What kind of public agency are you?
A city, county, special district or municipal department informing residents does the job below.
Municipal use cases
Four jobs the platform runs on a public agency account, all written in plain language.
Service Updates
Closures, schedules and changes, stated plainly.
Meeting Notices
Agendas and what is being decided, before the meeting.
Project Explainers
What is being built, why and for how long.
Seasonal Reminders
Trash schedules, permits, pools and tax dates.
Other nonprofit and community organizations we set up differently
Municipal agencies sit next to the community events and associations that share a town's calendar.
Marketing by company size
The same platform, framed by how many chapters, campuses or programs you run, not by the cause you serve.
You have questions. We have answers.
What comes up on the first call with a public agency.
Is AI-drafted content appropriate for a public agency?
It is a draft. A staff member approves every piece, and nothing publishes without their sign-off. The agency decides what to say, and Flo helps say it faster and more plainly.
How do we write for everyone?
Short sentences, plain words and the answer first. Drafts aim for readability, and your team can publish approved translations.
How do we handle angry comments and reviews?
Respond to the question, not the tone, and point to the facts. Replies are drafted calmly and approved by staff.
Can we post during emergencies?
Yes, and quickly. Your emergency language can sit in the Knowledge base ahead of time, so a staff member can approve an update in a minute.
Sources
- United States Census Bureau, Government Organization Summary Report: 2022 and 2025, May 2026, read 29 September 2026
- Department of Justice, interim final rule extending compliance dates for 28 CFR 35.200, 20 April 2026, read 29 September 2026
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