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You are selling to two audiences that never meet. Candidates who might buy a unit, and existing franchisees whose satisfaction is literally printed in your disclosure document.
Item 20 turns your franchisee churn into a public number, which makes retention a development problem rather than an operations one.
Both audiences, one queue.
Your churn is printed in the document
Outlet and transfer tables sit in the disclosure document every candidate reads, which means a bad year of closures is a sales problem two years later. Franchisee satisfaction stops being an operations concern and becomes the most important input to development.
Churn Becomes Public
Closures and transfers disclosed to every future candidate.
Two Audiences At Once
Candidates to recruit and franchisees to keep.
The Disclosure Gap
Fourteen days where doubt grows and nobody is talking.
Unqualified Discovery Days
Expensive weeks spent on candidates who were never a fit.
Four apps, one system, no blank page
You correct a draft instead of facing a blank page, and the voice sharpens each time.
MoSocialThe System At Work
Real units and real franchisees, which recruits and reassures together.
MoBlogsReading The Document
What the items mean, for somebody two days into fourteen.
MoMailCandidates And Franchisees
The pipeline on one side and retention on the other.
MoReviewsReplies In Your Voice
Answered without discussing any franchisee's performance.
What it publishes across the development year
Built from when candidates decide and when units open.
- Jan to Mar
New Year Candidates
People who resolved to leave their job, which is peak inquiry.
- Apr to Jun
Discovery Season
Discovery days and the disclosure periods that follow them.
- Jul to Aug
Openings
Units coming online, which is the best content you produce.
- Sep to Dec
Next Year Planning
Candidates planning a change and franchisees planning growth.
What MoFlo accounts in other industries have measured
Other professional services firms we set up differently
A franchise consultant working candidates runs a different setup, so they do not get this page.
Marketing by company size
The same platform, framed by how many people bill, not by what you advise on.
You have questions. We have answers.
The five that come up before a franchise developer signs.
How do we support the disclosure period?
With content that explains rather than sells. A candidate on day four of fourteen is reading twenty three items with an attorney, and plain public explanations tell them what those items mean.
Our discovery days are expensive.
So publish who this does not suit. Capital requirements, hours, the kind of operator who struggles in your system. Candidates who remove themselves save the most expensive part of your funnel.
Franchisee satisfaction feels like an operations problem.
It is a development problem, because closures and transfers appear in the document every candidate reads. Content for existing franchisees is also what candidates read when they check on the system.
What about financial performance claims?
They belong in item 19 and must be substantiated, and anything said in marketing needs to match. This is the single most scrutinized part of franchise advertising and the fastest way into trouble.
What does it cost for a franchisor?
MoMail is $79/mo and MoReviews $99/mo. MoSocial and MoBlogs are $149/mo each, and all four together are $299/mo, free for a week and no contract. Most systems start with MoBlogs, since the disclosure period is where candidates are lost.
Sources
- Federal Trade Commission, Franchise Rule, 16 CFR 436.5, disclosure items 1 through 23, read 24 September 2026
- Federal Trade Commission, Franchise Rule, 16 CFR 436.2(a), read 24 September 2026. Calendar days, and subject to the exemptions in subpart E.
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