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You formulate it, fill it, label it and ship it, and now the law that covers cosmetics has more to say about what you do. Flo handles the posts, pages and emails so you can keep up with the rest.
An indie beauty brand sells a founder and a formula. Customers want to know who made it and why, and they want proof it works for skin like theirs.
The founder's story, told weekly.
You made it, now you have to sell it too
The formula took a year. The labels took a month. Now you are the chemist, the packer, the customer service desk and the marketing department, and the marketing is the job that slips first, every week.
Every Job Is Yours
Formulating, filling, shipping and answering email.
New Rules To Learn
MoCRA duties that did not exist a few years ago.
Claims Are Tricky
The line between cosmetic and drug language, easy to cross.
No Proof Yet
A new brand with few reviews and no track record.
Four apps, one founder, no keyboard
It is all written already. You just say yes, no or change this.
MoSocialBehind The Batch
Making, filling and launches, drafted from your own photos.
MoBlogsIngredient Notes
What is in each product and why, in cosmetic language.
MoMailYour First Customers
Launch news and restock alerts for the people who found you early.
MoReviewsReplies In Your Voice
Every review answered, with reaction reports flagged for you.
What it publishes across your year
Built around your own batches, launches and markets.
- Jan to Mar
Skincare Season
Winter skin and new year routines.
- Apr to Jun
Launch Window
New products built up before they go live.
- Jul to Sep
Markets And Pop-Ups
Summer events and travel sizes.
- Oct to Dec
Gift Sets
The busiest weeks, with ship-by dates stated early.
What MoFlo accounts in other industries have measured
Other retail businesses we set up differently
A chain and a beauty supply store run different setups, so they do not get this page.
Marketing by company size
The same platform, framed by how many doors or storefronts you run, not by what you sell.
You have questions. We have answers.
The five that come up before an indie beauty founder signs.
Am I exempt from MoCRA as a small brand?
Partly, maybe. Businesses averaging under $1 million a year in US sales over the prior three years can be exempt from registration and listing, but not from adverse event reporting, and not for certain product types, such as those that regularly contact the mucous membrane of the eye or are injected. Check FDA's guidance for your products.
What happens if a customer has a reaction?
Take it seriously and keep a record. Serious adverse events have to be reported to FDA within 15 business days, small business or not. Flo flags any review or message that mentions a reaction and never replies to it on its own.
How do I avoid drug claims?
Describe appearance and feel, not treatment. Softer looking, reduces the look of, hydrates the skin's surface. Heals, cures, treats and repairs are drug words, and the drafts avoid them.
I have few reviews. How do I build trust?
Show the making. People trust a founder they can see, a batch being poured and an honest explanation of each ingredient. Ask every early customer for a review with their skin type.
What does it cost working alone?
MoMail is $79/mo and MoReviews $99/mo. MoSocial and MoBlogs are $149/mo each, and everything together is $299/mo, no contract and no setup fee. The free week runs on the batch you are pouring this week.
Sources
- Food and Drug Administration, MoCRA small business guidance, 21 U.S.C. 364h, average gross annual US sales under $1 million over the prior three years, read 28 September 2026. The exemption does not cover adverse event reporting or certain product types.
- Food and Drug Administration, MoCRA serious adverse event reporting, 21 U.S.C. 364a, within 15 business days, read 28 September 2026
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