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Patients who cannot reach you go to urgent care, and then they go there next time too. Flo keeps the relationship alive in the weeks between appointments.
An independent practice does not usually lose patients. It loses touch with them, which looks the same eighteen months later.
The panel you already have, kept warm.
Your patients are quietly going elsewhere
Not because they are unhappy. Because they needed something on a Tuesday, could not get through, and found somewhere that answered. After two or three of those the relationship has effectively moved, and nothing in the practice notices for a year.
Access Beats Loyalty
Patients defaulting to whoever can see them this week.
Preventive Care Lapses
Annual visits and screenings that nothing prompts.
Independent And Outgunned
Competing with systems that have marketing departments.
No Time To Publish
A full panel, thin staffing, and nobody whose job this is.
Four apps, one practice, no blank page
You correct a draft instead of facing a blank page, and the voice sharpens each time.
MoSocialThe Practice And The People
Who works here and how you actually run, which is why people stay.
MoBlogsQuestions You Answer Daily
The same twenty questions, written down once and found by strangers.
MoMailOverdue For Care
Annual visits and screenings, prompted with a reason, not a notice.
MoReviewsReplies That Name Nobody
Drafted so a review is answered without confirming anyone attended.
What it publishes across the practice year
Built from the benefit year and when patients actually need you.
- Jan to Mar
Deductibles Reset
Patients postponing, which is when contact matters most.
- Apr to Jun
Physicals Season
Annual visits, sports forms and the screenings attached to them.
- Jul to Aug
School Requirements
Forms and vaccinations, which fill an otherwise quiet stretch.
- Sep to Dec
Before Benefits Reset
The months patients will act, if somebody reminds them.
What MoFlo accounts in other industries have measured
Other medical and dental practices we set up differently
A retail chain and a membership doctor run different setups, so they do not get this page.
Marketing by company size
The same platform, framed by how many locations you run, not by what you treat.
You have questions. We have answers.
The five that come up before a medical practice signs.
We have a full panel already.
Then the value is retention, not acquisition. Patients who drift to urgent care do not come back on their own, and a panel that quietly erodes is much more expensive than one that is slightly too large.
How do we compete with a health system's marketing?
Not on budget. On being specific and local, which they cannot be. A system publishes service lines. You can publish the twenty questions your patients actually ask, in your own words.
What brings patients in for preventive care?
A reason, not a reminder. Due for your annual is a notice. An explanation of what the visit checks and why it matters at their age is something somebody acts on.
Our front desk is already overwhelmed.
Which is an argument for publishing the answers. A meaningful share of calls are questions that a page could have answered, and that traffic never reaches the phone once the page exists.
What does it cost for a practice?
MoMail is $79/mo and MoReviews $99/mo. MoSocial and MoBlogs are $149/mo each, and all four together are $299/mo, free for a week and no contract. Most practices start with MoMail, since the lapsed preventive list is already in the chart system.
Sources
- United States Health Resources and Services Administration, Bureau of Health Workforce, Designated Health Professional Shortage Areas Quarterly Summary, as of 30 June 2026, read 24 September 2026. A live quarterly report; figures change each quarter.
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