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Perplexity

AI marketing for medical and dental small businesses

When the front desk is already full, marketing ends up as whatever someone has time for after the last patient leaves. Flo drafts the recall emails, the pages explaining treatments and costs, the daily posts and the replies to Google reviews, and holds each one until someone at the practice approves it.

Cost is a question some patients would rather look up than ask at the front desk, and a plain page can answer it before they call.

For dental, medical, therapy and veterinary practices with staff

18.6%

of adults aged 18 to 64 skipped dental care they needed because of what it costs1

38.1 min

the mean wait to be seen in an emergency department2

Who markets the practice when the front desk is full?

Whoever has a gap between insurance calls. Flo takes the writing off that desk and leaves the approval, which is the quick part, with whoever knows the patients best. Find the kind of practice you run below.

Dental Practices

Independent practices with one or more chairs and their own hygiene schedule.

Open โ†’

Orthodontic Practices

Independent practices with one or more orthodontists and their own consult flow.

Open โ†’

Oral Surgery Practices

Single practices with one or more surgeons and their own referral network.

Open โ†’

Chiropractic Clinics

Independent clinics with one or more chiropractors and support staff.

Open โ†’

Outpatient PT Clinics

Independent outpatient clinics with their own therapists and caseload.

Open โ†’

Medical Practices

Independent primary care and specialty practices billing insurance.

Open โ†’

Urgent Care Clinics

Independent urgent care clinics serving a single market.

Open โ†’

Dermatology Practices

Independent practices balancing medical dermatology and cosmetic work.

Open โ†’

Plastic Surgery Practices

Practices with one or more surgeons and their own consult and coordinator team.

Open โ†’

Optometry Practices

Independent practices with an exam lane and their own dispensary.

Open โ†’

Audiology Practices

Independent audiology practices with their own booths and fitting rooms.

Open โ†’

Podiatry Practices

Practices with one or more podiatrists and their own clinical team.

Open โ†’

Fertility Clinics

Independent fertility clinics serving one region.

Open โ†’

Pediatric Practices

Independent pediatric practices with their own clinicians and panel.

Open โ†’

Group Practices

Behavioral health group practices with a panel of clinicians.

Open โ†’

Metabolic Clinics

Physician-led metabolic and weight management practices.

Open โ†’

Aesthetics Practices

Physician-owned or nurse-led aesthetics practices in a single market.

Open โ†’

IV Lounges

Single-location IV therapy lounges with their own treatment rooms.

Open โ†’

Home Care Agencies

Single-market agencies providing home health or private-duty care.

Open โ†’

Animal Hospitals

Independent animal hospitals and clinics, including emergency practices.

Open โ†’
All medical and dental businessesContinue

You have questions. We have answers.

What independent practices ask first.

Can it write about treatments without overpromising?

It can, because your Knowledge base sets how you describe procedures and outcomes, and the drafts stay inside those lines. A clinician can read anything clinical before it is approved.

How do we get lapsed patients back?

MoMail drafts an email that goes beyond a reminder, with what is new at the practice, a plain reason to come back and how to book. It reads as a note from the practice, not another automated reminder.

We have two locations. Is that a small business or a franchise?

Either way it works the same: one account with each location underneath it, each with its own schedule and settings. Both can run from the same Knowledge base.

Does answering every Google review matter?

It matters to the next patient reading them. A practice that thanks people and responds calmly to a hard review looks attentive, and MoReviews drafts those replies daily so none sit unanswered for months.

Sources

  1. United States Centers for Disease Control and Prevention, National Center for Health Statistics, Health, United States, unmet need for health care, 2019, read 24 September 2026
  2. United States Centers for Disease Control and Prevention, National Center for Health Statistics, National Hospital Ambulatory Medical Care Survey, 2022 Emergency Department Summary Tables, released 30 October 2024, read 24 September 2026

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