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Without a brand's loyalty program, every returning guest is one you earned yourself. Flo stays in touch with those guests, and shows new travelers what sets your hotel apart from the chain down the street.
An independent hotel sells character: the building, the staff and a sense of place. Those are easy to feel and hard to find on a booking site.
Character, found before check-in.
A hotel with character, sold as a room type
On a booking site, your restored lobby, your rooftop and your staff become a thumbnail and a nightly rate next to a chain hotel's. The guest who would love your place most scrolls right past it.
Commission On Every Stay
Booking site fees on guests who could book direct.
Character Hidden
What makes the hotel special, never shown.
Past Guests Forgotten
No note after checkout.
Reviews Pile Up
Replies left for later.
Four apps, one hotel, no blank page
You correct a draft instead of facing a blank page, and the voice sharpens each time.
MoSocialThe Place
Rooms, spaces, staff and the neighborhood.
MoBlogsStay Guides
Local guides and reasons to visit.
MoMailBook Direct
Past guests invited back with a direct-booking reason.
MoReviewsEvery Review Answered
Including the one about street noise.
What it publishes across your hotel's year
Built around your market's seasons and events.
- Jan to Mar
Quiet Season
Local staycations and midweek deals.
- Apr to Jun
Spring Events
Weddings and festivals.
- Jul to Sep
Peak Travel
Summer guests and families.
- Oct to Dec
Holiday Stays
Seasonal events and gift certificates.
What MoFlo accounts in other industries have measured
Other travel and hospitality businesses we set up differently
A flagged hotel and an owner-run property run different setups, so they do not get this page.
Marketing by company size
The same platform, framed by how many properties, vehicles or venues you run, not by what guests come for.
You have questions. We have answers.
The five that come up before an independent hotel signs.
How do we compete with branded hotels?
On character. Show the building, the staff and the neighborhood. Guests who want something different look for the hotel that looks different.
How do we reduce commissions?
Invite past guests to book direct next time, with a small reason: a better rate, an upgrade or late checkout.
How should we show prices?
With mandatory fees in the total. The FTC rule has required that for short-term lodging since May 2025.
Should we answer every review?
Yes. Travelers read the replies as much as the reviews.
What does it cost?
MoMail is $79/mo and MoReviews $99/mo. MoSocial and MoBlogs are $149/mo each, and all four together are $299/mo, free for a week and no contract. Most independents start with MoMail, since past guests are the cheapest bookings you will get.
Sources
- Bureau of Labor Statistics, Quarterly Census of Employment and Wages, NAICS 721110 hotels (except casino hotels) and motels, private establishments, 2025 annual average, read 28 September 2026. Employer establishments only.
- Federal Trade Commission, Rule on Unfair or Deceptive Fees, 16 CFR Part 464, effective 12 May 2025, and FTC FAQ on the rule, read 28 September 2026
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